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The five messages that send people here, each with the cause and the fix.
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Skipped: a payment is applied
A payment is sitting against the invoice or bill.
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Skipped: the document is inside a locked period
The document date falls on or before a lock date.
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Skipped: the contact is archived
The customer or supplier has been archived, so Xero will not change their documents.
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Paused: the daily API limit was reached
The daily API call budget for that organisation is nearly used up.
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Reconnect needed
The stored connection expired or was revoked; sign in again.
Nothing here matching what you saw? Email us — the support page says what to include.